Privacy Policy

Information We Collect

To provide you with seamless travel bookings and personalized services, we may collect the following types of information:

• Personal Identification: Full name, date of birth, nationality, passport details (for visa processing and hotel check-ins).
• Contact Information: Email address, phone number, mailing address for communication and booking confirmations.
• Payment Details: Billing information, transaction history (we use secure payment gateways and do not store full card details).
• Travel Preferences: Special requests, dietary needs, activity interests to customize your Dubai experience.
• Technical Data: IP address, browser type, device information when you interact with our website (via cookies).

How We Use Your Information

SKG TOURISM DUBAI DMC uses your data only for legitimate business purposes:

• ✓ Processing and confirming travel bookings (city tours, desert safaris, theme park tickets, packages).
• ✓ Communicating important updates, itinerary changes, and pre-travel instructions.
• ✓ Providing customer support and handling inquiries or complaints.
• ✓ Personalizing your experience and recommending relevant Dubai attractions.
• ✓ Improving our website, services, and marketing strategies (with consent).
• ✓ Complying with legal obligations and preventing fraudulent transactions.

Data Sharing & Disclosure

We never sell your personal information. However, to deliver your travel services, we may share data with trusted third parties:

• Travel Partners: Hotels, tour operators, transport companies, and activity providers in Dubai and Abu Dhabi to fulfill bookings.
• Government Authorities: When required for visa processing or regulatory compliance in the UAE.
• Service Providers: Payment processors, IT support, and marketing platforms under strict confidentiality agreements.
• Legal Obligations: If required by law, court order, or to protect our rights and safety.

All third parties are contractually bound to protect your data and use it only for the purposes specified by SKG TOURISM DUBAI DMC.

Data Security

We implement industry-standard security measures to safeguard your personal information:

• 🔒 SSL encryption for all online transactions and data transmission.
• 🔒 Restricted access to personal data — only authorized employees on a need-to-know basis.
• 🔒 Regular security audits and vulnerability assessments.
• 🔒 Secure storage systems with firewalls and intrusion detection.

While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

Your Privacy Rights

Depending on your location (including GDPR for EU citizens and UAE data protection principles), you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct any inaccurate or incomplete information.
• Erasure: Request deletion of your data when it's no longer needed or if you withdraw consent.
• Restriction: Limit how we use your data under certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at info@skgtourism.com or call +919720331957.

Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. By using our site, you consent to our use of cookies. Types of cookies we use:

• Essential Cookies: Required for basic site functionality and secure transactions.
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics).
• Preference Cookies: Remember your language and regional preferences.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

Children's Privacy

Our services are intended for travelers of all ages, but we do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with data without consent, please contact us immediately to remove it.

International Data Transfers

As a Dubai-based DMC serving global clients, your information may be transferred to and processed in the United Arab Emirates and other countries where our partners operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly. For significant changes, we will notify you via email or a prominent notice on our website.

Contact Us About Privacy

If you have questions, concerns, or wish to submit a privacy request, please reach out to our Data Protection Officer:

SKG TOURISM DUBAI DMC - Privacy Team
Email: info@skgtourism.com
Phone: +919720331957
Address: Office 104, Business Bay, Dubai, United Arab Emirates

We aim to respond to all privacy-related inquiries within 5 business days.